Frequently Asked Questions
Skylar is available for private dinners, catered events and full time hire in the South Florida area.
A 50% deposit is due before each client’s service date.
This payment locks in the cook-date and ensures that the chef has the funds provided to allocate resources such as staff, groceries, and time to fulfill the service. Full payment can be arranged prior to or on the day of the client’s service, at the chef’s discretion.
Zelle, Venmo and cash are accepted for clients.
Service will not be confirmed until deposit is received.
At Eat With Skylar, we value your trust in our services. This Deposit Refund Policy outlines the terms and conditions governing the refund of deposits made for our services. Please read this policy carefully before making a deposit.
1. Deposit Purpose: Deposits are collected to secure your reservation & to initiate work on your service request. This helps us allocate resources, time, and effort to ensure a seamless experience for you.
2. Refund Eligibility:
Deposits are refundable based on the terms outlined below.
The refund eligibility period begins from the date of deposit and ends upon the completion of the service or event.
3. Refund Scenarios: Deposits may be refunded under the following circumstances:
a) Cancellation by Eat With Skylar: If Eat With Skylar cancels the service or event for any reason, your deposit will be fully refunded to you within 1-3 business days.
b) Customer Cancellation: i. Cancellation 72 hours before service/event: If you decide to cancel your reservation 72 Hours before the scheduled service or event, you will be eligible for a full deposit refund. ii. Cancellation 48 Hours before service/event: Cancellations made within this time frame will be eligible for a partial deposit refund, subject to a deduction of 50% of the deposit amount to cover administrative and preparatory costs. iii. Cancellation within 24 hours of service/event: Cancellations made within 24 Hours of the scheduled service or event are non-refundable.
c) Completion of Services: Once the service or event has been successfully completed, the deposit will be applied towards the total cost of the service, and any remaining balance will be billed to you as per our standard billing practices.
4. Refund Process: To request a deposit refund, you must provide a written request via email to [info@eatwithskylar.com]. Your refund request must include the following information:
Full Name
Contact Information
Date of Deposit
Reason for Refund Request
Once we receive your refund request, our team will review it and process the refund according to the applicable terms. Refunds will be processed using the same method as the original payment.
5. Time frame for Refunds: Refunds will be processed within 1-3 business days of receiving your valid refund request. Please allow additional time for the refunded amount to appear in your account, depending on your payment method and financial institution.
6. Modification of Reservation: If you need to modify your reservation or change the service date, please do so within 5 days of scheduled date. Contact us as soon as possible. We will do our best to accommodate your request and adjust your deposit accordingly.
7. Contact Us: If you have any questions or concerns about our Deposit Refund Policy, please contact us at [info@eatwithskylar.com].
This Deposit Refund Policy is subject to change without prior notice. Please refer to our website or contact us for the most up-to-date version of this policy.
Last Updated: August 23rd, 2023
All of South Florida: West Palm Beach, Fort-Lauderdale, Miami but can travel out of the area/state with proper notice of a minimum of three weeks in advance.
Chef Skylar uses only the highest-quality ingredients for your meals. All ingredients are sourced from local destinations, markets and specialty stores.
Of course! Click my menu / packages page
All final menu edits or submissions should be made three (3) days prior to the client’s service date, so the chef has the proper time to plan, prepare, and shop.
Last-minute requests are subject to timing and the nature of the request, and will be honored when possible.
Have your kitchen counters free of clutter, your sink cleared, and space made in your refrigerator and freezer.